Terms and Conditions for Pressure Cleaning Services
Introduction
Welcome to our Pressure Cleaning Services. These Terms and Conditions govern your use of our services and outline the responsibilities and obligations of both parties. By engaging our services, you agree to comply with these terms.
Scope of Services
- Residential Cleaning: Exterior surfaces, driveways, patios, decks.
- Commercial Cleaning: Building exteriors, parking lots, walkways.
- Specialized Cleaning: Graffiti removal, oil stain elimination.
Booking and Scheduling
Appointments can be scheduled via our online booking system or by contacting our customer service. We strive to accommodate your preferred dates and times, subject to availability.
Confirmation
Upon booking, you will receive a confirmation email detailing the service date, time, and scope of work.
Payment Terms
Payment is due upon completion of the service. We accept various payment methods, including credit cards, debit cards, and electronic transfers.
Pricing
- Standard Services: Priced based on area size and service type.
- Additional Services: May incur extra charges outlined in your quote.
Cancellation Policy
We understand that schedules can change. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.
No-Show Policy
If a scheduled appointment is missed without prior notice, a no-show fee may be applied.
Liability and Insurance
Our company is fully insured and takes every precaution to ensure the safety of your property. However, we are not liable for pre-existing damages or unforeseen incidents beyond our control.
Damage Policy
In the unlikely event of damage, please notify us immediately. We will assess the situation and take appropriate measures to rectify any issues.
Client Responsibilities
- Ensure access to the areas to be cleaned.
- Remove any fragile or valuable items from the work area.
- Communicate any specific instructions or concerns prior to the service.
Preparation Guidelines
Clients may be required to perform certain preparations, such as moving furniture or securing pets, to facilitate efficient service delivery.
Service Guarantee
We stand by the quality of our work. If you are not satisfied with the service, please contact us within 48 hours, and we will address your concerns promptly.
Limitations
Our guarantee does not cover issues arising from improper maintenance post-cleaning or external factors beyond our control.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. All client data is handled in accordance with applicable privacy laws and regulations.
Data Usage
Client information is used solely for the purpose of providing and improving our services. We do not share your data with third parties without your consent.
Governing Law
These Terms and Conditions are governed by the laws of the state in which our services are provided. Any disputes arising from these terms will be resolved within this jurisdiction.
Dispute Resolution
In the event of a disagreement, both parties agree to seek mediation before pursuing legal action.
Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
Updates will be communicated via email or through our official website to ensure clients are informed of any alterations.
Acceptance of Terms
By utilizing our Pressure Cleaning Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.